Shipping policy
Shipping Policy – CG
Thank you for shopping with CG! We’re committed to delivering your orders quickly and reliably. Please read our shipping policy for important information about processing times, shipping methods, and delivery.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
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During peak seasons or promotions, processing times may take longer.
Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery within 7-14 business days depending on your location.
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Express Shipping: Available at checkout with an estimated delivery of 6-10 business days.
Delivery times may vary due to carrier delays, customs, or unforeseen circumstances.
Shipping Costs
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Shipping fees are calculated at checkout based on your location and chosen shipping method.
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Free shipping promotions will be clearly stated on our website.
International Shipping
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We currently ship to select countries. International delivery times and customs fees may vary.
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Customers are responsible for any customs duties or import taxes.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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You can track your order through the carrier’s websites
Lost or Delayed Shipments
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If your order is significantly delayed or lost, please contact us at support@crawlergecko.com so we can assist you promptly.
Address Accuracy
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Please ensure your shipping address is accurate and complete. CGis not responsible for delays or lost packages due to incorrect addresses.
Contact Us
If you have any questions about shipping, please reach out:
Email: support@crawlergecko.com
Website: www.crawlergecko.com